Terms and Conditions

  1. The information on this website is not intended nor is it implied to be a substitute for professional medical advice. Always seek the advice of your doctor or other qualified medical health care provider with any questions you may have regarding a medical conditions or the healthcare conditions of your baby, toddler or child. In addition should you have any medical concerns you should seek advice from your doctor before using the techniques offered by Sleep Training London.
  2. Any medical or feeding concerns about your baby or child should be expressed in the early consultation stages of sleep training/ potty raining/ feeding / behaviour management so that sleep training London can address this before putting a package into place.
  3. Sleep Training London will use reasonable efforts to include up to date and accurate information in this internet site but makes no representation warranties or assurances as to the accuracy currency or completeness of the information provided.
  4. Sleep Training London shall not be liable for any damages or injuries resulting from the information provided at any contact point of sleep Training London.
  5. Sleep Training London endeavours to help you get your child through important milestones in our packages as to where appropriate. We do not however offer any guarantees or assurances that the customised plans will work for all babies and children.
  6. The level of success will be greatly enhanced by following the plan exactly and consistently. Not following consistently or choosing to follow only parts of the plan will reduce the likelihood of it being classed as a success.
  7. The fee for the consultation should be paid within 5 working days of receiving the invoice
  8. If the package is cancelled the following terms and conditions apply:
    Less than 48 hours full amount payable
    48 hours to 7 days notice 50% of final fee payable
    7 to 14 days 25 % of final fee payable
  9. Sleep Training London accepts that whilst working with small children there are sometime situations where consultations or home visits need to be cancelled due to illness. In this case Sleep Training London will endeavour to work with the client to arrange another date and there will be no charge or cancellation fee as long as the same service is being booked for a later date.
  10. Payment for a package confirms your place and is non refundable from the point of booking.
  11. The support period is non refundable and lasts for the designated time post consultation unless a date has otherwise been agreed.
  12. Sleep training London advises that all parents follow the SIDS guidelines with their child’s sleep. Please refer to www.lullabytrust.org.uk
  13. Sleep training London will to the best of her ability will make sure she is up to date with new information.
  14. The acceptance of a Phone, Email, Home Consultation, Text or WhatsApp from Sleep Training London will be deemed as acceptance of the following these Terms and Conditions.